Picsylo Help Center – Answers to Your Questions
Welcome to the Picsylo Help Center. Find answers to common questions about setting up your event, sharing photos, and managing your album.
Common Questions
- How do I create an event on Picsylo?
- Sign up for free, click "Create Event", give it a name, and your QR code is ready in under 60 seconds.
- How do guests upload photos?
- Guests scan the QR code with their phone camera. The album opens in their browser and they can upload photos immediately — no app or account required.
- How does AI Face Recognition work?
- Guests snap a quick selfie right in their browser, and Picsylo automatically finds all photos they appear in across the entire album.
- How do I download all photos?
- Go to your event admin panel and click "Download All" to get a full HD ZIP, or use the direct Google Drive export to copy all files straight to your cloud storage.
- What happens when my album expires?
- You will receive an email before expiry. You can extend the album with a 6-month extension ($10.00) or a 1-year extension ($18.00).